It’s a new year and that means the title of this post probably brings the expectancy of a typical cliché New Year’s post about resolutions, weight loss goals, and new beginnings. I might get to those things later and I will be able to only because of our NEW internet service! I had all but given up on blogging again due to lack of internet and lack of time to linger at my favorite coffee shop and mull over my next blog post. I’m one of those that takes advantage of insomnia and early morning quiet to write so even when I have managed to scurry out for internet usage, it was for business. I also got a NEW used phone (LG G2) this past year and that has kept me connected with my business and some marketing. But blogging over the phone is a pain. I hate texting and I hate, loath and despise autocorrect. I’m pretty sure I have lost years of my life just fixing words that were fine until they were “corrected.” I did get a NEW Logitech Bluetooth Keyboard so I can now TYPE on my phone(I love this thing!)…SO much faster for me. It’s still not the same when trying to manage a website, invoicing, blogging, and, dude, Pinterest.
We live in a little bowl of a valley and all attempts at internet service, thus far, have ended in disappointment. Our first internet was dial-up. Nuff said. Next was Bridgemaxx which worked great at first but then bogged down. They kept coming out and resetting things and troubleshooting. We realized later that we had it installed in the winter and as leaves grew in on the trees that surround the giant dip we live in, connectivity was comprised. Bridgemaxx had great customer service and refunded us everything we had paid for our attempt. They were also straight up honest when they came out again a few weeks ago to see if their new tower they put up would work for us. The apologized and said it wouldn’t work for us rather than tell us, “Oh, yeah! You have a signal! That’ll be a $50 installation fee with 6 months of customer service headaches.” Kudos, Bridgemaxx! We tried the Verizon Mifi Hotspot after that first attempt with Bridgemaxx. It kinda worked but the terrible customer service, overcharging and terrible customer service were enough for us to willingly pay the early cancellation fees and rid ourselves of that pestilence. The other problem with Verizon was the terrible customer service. Did I mention that already? Boo, Verizon. The last service we employed was Frontier. It was adequate but it was SO slow all of the time and EVERY time I called they said it was because we had reached our data limit so our data had been toggled. It could have been day two of the monthly cycle and they still told us that. Finally, we were told that it did appear that we might have an alignment issue but for an additional $6.99 a month, they could come out and take care of that for us. Say whut? The dish is on our roof. We didn’t cause any alignment issues but WE have to pay for THEIR alignment issues. Sorry, we don’t pay for sucky service like that. Boo, Frontier.
FINALLY, after the Bridgemaxx tech failed to get a connection for us that last time, he recommended Exede. If there are commercials for this service, I missed them as we don’t get TV. I’d never heard of it! We had it installed Saturday on a cold, windy, rainy, cloudy day and it worked great from the get-go. I’ve been holding my breath waiting for it to stop working…. It’s still working…and it’s FAST! I have yet to have to deal with customer service as it’s still early in the game but they did assure me that all of their customer service representatives are in the U.S. Suweet! Nothing against anyone outside of the U.S., it’s just hard to work out a problem when neither person can understand the other. If this continues to work, I will put up the 12 or so blog posts I tried to post through my phone but…did I mention my phone signal in our giant pothole is a little slow, too? SO, unless my propensity for jinxing technology (as anyone who knows me knows I have) shorts out our service, you can look forward to (or dread) NEW posts during this NEW year. I’m back!
What’s not shared is lost,
Posted on January 5, 2015, in Zookeeping 101 and tagged Blogging, Bluetooth Keyboard, Bridgemaxx, Exede, Frontier, Internet, New Year's, Technology, Verizon. Bookmark the permalink. Leave a comment.
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